Monday, December 12, 2011

Sykes' Christmas The Mardi Gras way

Mardi Gras is a French festival which begins on Ash Wednesday. It marks the last day of pigging out before start fasting on Holy Week. It also a time where there are colorful parades with costumes and carnivals. It was more popularized when it reach United States especially in the French quarter of New Orleans.

Here in the Philippines, Mardi Gras is not different. We also have colorful parades all through the year, all over the islands. Sykes, the pioneer call center industry in the Philippines, choose the Mardi Gras theme for their Christmas celebration so they will have a festive mood to celebrate Christmas. It is also the best time to reward the Sykes agents for what they worked hard for.

The call center industry is one of the booming businesses here in the country. The work here is no joke. You have to take many inquiries from abroad especially U.S. and most of the time, is very stressful. This is the best time to unwind so the customer service representatives or CSR will have a fresh start for the new year.

The event was also participated and prepared by Sykes employees. The floats and their costumes are all made by the employees. They paraded the grounds with such enthusiasm. There are also booths, gimmicks, raffle, and performance by Urbandub. Each float and parade participants are represented by the branch/office  and prizes were given to the best float and parade presentation.

I was privilege to be invited by Sykes that I can see how much they value their workforce. So if you consider to work in a call center industry, go to Sykes. I can guarantee this because I have friends in the call center industry mostly connected with Sykes.


SYKES is a global leader in providing customer contact management solutions and services and has more than 50 years of combined experience in the industry. With its more than 51,000-strong employees, it services Fortune 1000 companies around the world.

In the Philippines, SYKES is officially recognized as a pioneer in the industry and is consistently ranked among the top call centers in the country. It has over 14,000 employees deployed to the following sites in Metro Manila and Cebu: One San Miguel Avenue Building in Ortigas Center, the Robinson’s Summit Center building and Burgundy Corporate Tower in Makati City, the World Corporate Center building along Shaw Boulevard, the K-Pointe building in Quezon City, the E-Com building and Riverbanks Annex in Marikina City, and the Synergis IT Center in Cebu.  To know more about SYKES, log on to

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